Frequently asked questions

An allied health treater, such as a physiotherapist, exercise physiologist or osteopath, treats your injury. A workplace rehabilitation provider (WRP) is a separate, SIRA approved organisation that coordinates your return to work: assessing your capacity, working with your employer on suitable duties, and building your return to work plan. You often work with both at the same time.

Usually not. You generally choose your nominated treating doctor, and you can normally choose and change your allied health treaters. If a workplace rehabilitation provider is not the right fit, you can raise it with your case manager and ask about alternatives. Reasonable requests to change providers are a normal part of the scheme.

SIRA runs a separate public search tool for each provider type. Use the allied health practitioner search for treaters such as physiotherapists, exercise physiologists and osteopaths, and the workplace rehabilitation providers search for WRPs. Search by name or postcode; if a provider is not listed as currently approved, they cannot be paid under the scheme for your treatment. To be paid, allied health practitioners also need current AHPRA registration. Registers change often, so check before you engage anyone, even if a provider tells you they are SIRA approved.

Verify a provider: SIRA allied health practitioner search or SIRA workplace rehabilitation providers search

Occupational therapists do work in NSW workers compensation, often as part of a workplace rehabilitation provider's team or for functional and workplace assessments. SIRA's allied health practitioner approval categories for treaters are physiotherapy, exercise physiology, osteopathy, chiropractic, counselling and psychology, so this directory lists those treater disciplines plus workplace rehabilitation providers, not a separate OT roster. This directory currently covers physiotherapists, exercise physiologists, osteopaths and workplace rehabilitation providers only; for OTs and other approved treater types not yet listed here, use the SIRA allied health practitioner register directly. If an OT has been recommended for your claim, confirm the arrangement and funding with your case manager or insurer.

Source: SIRA allied health practitioner approval

For an accepted claim, the insurer pays approved providers directly for reasonably necessary treatment related to your injury under the scheme fee arrangements. You should not be paying an approved provider out of pocket for approved treatment. If you are being asked to, query it with your case manager.

Source: icare workers insurance

No. Work Injury Rehab is an independent directory. We publish provider name, suburb and discipline only, from public SIRA registers. When you ask to be matched, we use your details only to help connect you with a provider serving your area. Your details are never sold.

No. Work Injury Rehab is not affiliated with, endorsed by, or connected to SIRA, icare or the NSW Government. We simply make the public register information easier to read in one place.